Here's how Helpr works for you

Looking for Care

At Helpr we understand how daunting and stressful it can be to find someone that you can trust to look after your loved one – that’s the very reason why we started Helpr. In the Helpr team we have all experienced what you are currently going through and like us you want to have the confidence of knowing that your loved one is being cared for by people who are not only professional and fully trained but they really understand how to meet the needs of each person they care for with kindness and understanding.

Supporting Steps

We believe that begins with looking after our carers by making them feel valued and well rewarded, and in doing so ensure that our clients receive an excellent standard of care. We are rigorous in our interview process always asking the question, ‘Would we be happy for this carer to look after our family member?’ So only the best carers get onto our team. We believe that carers have a very important role so we pay them well above the minimum wage yet keeping the cost of care for you at a very competitive rate. We do this by using technology to drastically reduce overheads enabling us to invest in our carers, ensuring we deliver excellent care.

Conversations

Benefits of using Helpr

  • Highly competitive rates – helping you budget for both short and long-term care
  • Simple process – Care Manager will carry out a comprehensive care needs assessment for you free of charge
Care and Guidance

Professional and reliable care

  • All carers are trained to accredited CQC Care Certificate and are fully background checked before being accepted.
  • Interviewed to ensure a high level of understanding of all aspects of caring.
  • Qualified, motivated carers with access to training materials to refresh and improve their skills, support groups and regular meetings to support carers, ensure best practise and constantly look for ways to improve service.
Happy Times

Peace of mind and always knowing what is happening

  • Carers always have access to the most up to date information for each client.
  • Text message sent to you when a care visit starts.
  • You have access to notes that a carer may add after a visit.
  • You will receive alerts by text and a phone call if any serious issues arise during a visit.
  • Helpr care managers always have access to up-to-date information on all clients, all visits and all carers, so able to answer any queries that you may have.
Pleasant Preparations

To get in touch call us on 01372 232 141 for a chat or email [email protected] and we’ll call you.